Account deletion
Delete your Not AI account.
Human replies are slow. Account deletion should not be.
Delete from the app
Open Not AI, sign in, go to My account, then use the Delete account option. This starts deletion for the account you are currently signed into.
Ask us by email
If you cannot access the app, email adrien.guillerm01@gmail.com from the email address attached to your Not AI account and ask for account deletion.
Data deleted
- Your Not AI profile, display name, email reference, and app account data.
- Your conversations, messages, archived conversations, and selected human data.
- Your message usage records, push notification tokens, and app preferences.
Data that may be retained
Some purchase, subscription, transaction, fraud-prevention, tax, accounting, or compliance records may be retained when required by app stores, payment providers, RevenueCat, law, or legitimate security obligations.
Timing
In-app deletion is processed immediately where technically possible. Email requests are usually handled within 30 days.